Friday, January 02, 2009

Happy New Year!

One of my resolutions is to remember kind greetings... I've found that often I just start composing e-mails without even beginning with the person's name I'm writing to. And I don't say "Hi" or "Thank You" or "Happy New Year" -- I just start barking out commands. I've also noticed that when people in stores, for instance, say "Have a Good Day," I'm usually half-way out the door and at worst grunt in return and at best say idly, "O.K!" So I'm trying to remember my "Thank you's!" And my "Have a Good Day's!" And right now my "Happy New Year's!"

And while I'm being introspective... I received a package from Aeropostale just before Christmas. An exact duplicate of the package I ordered 2 weeks before. I checked the order numbers and they were the same. I checked my credit card receipt and was only charged for the first package. Somehow the second was sent by mistake. I'm honest, so I called the online customer service, explained the problem and asked how they'd like me to return the second package. She said she'd e-mail me a UPS label so I could return it. She checked my information and when details were complete asked, "Is there anything else I can do for you?" I mumbled, "No, thank you" and hung up. But what I was thinking was, "Yes! You can say, "WOW! Thank you for being honest!!" And I began to wonder, am I honest because I'm honest? Or am I honest because I like the fanfare and pat on the back that comes with it... "WOWEE! You're SOOO honest!! THAAAANK YOU!!!!"

So much to work on in 2009!!


Jennifer said...

Great post. I was just reading Moroni 7:6-8 this week. Remember hearing "except he shall do it with real intent it profiteth him nothing"? If we do or say something grudgingly, it is counted against us as if we hadn't said or done anything at all. I think we can all take your post to heart. Here's to greater sincerity and a better attitude in 2009!

Cindy said...

I loved your post. It helped me to think about how I can do better, too!! What I really liked about your New Year's Resolution is that it is simple and sincere, and from the heart!!

Camille said...

I think you're honest because you're honest. And I don't address people in emails either. You've inspired me to be a little better too. :)

p.s. Angel, thanks for the reminder and Happy New Year to you too!